Support - Femap, Simcenter 3D, STAR-CCM+, Nastran and SDC Verifier - Femto Engineering

Support

Do you need support and do you use software via Femto? Our support team will be happy to help you and makes sure you will be helped quickly.

Get in contact +31 (0)15 – 285 05 80 Send us an email

Webkey Account

You need a Webkey account to log in to the Siemens Support Center. Here, you can:

  • Register and download your license
  • Download the latest software releases
  • Access administrative functions, such as Cloud Credits

You can create a Webkey using the license information provided by Femto.

The registration process in three steps is shown in the following video:


Download

Log in to the Support Center with your Webkey username and password.

Go to the download files section in the Support Center:

  • Select the product center from which the software needs to be downloaded.
  • Select “Downloads.”
  • Choose the desired version and click on the appropriate bar.
  • Select the required operating system.
  • Select the application/zip file with the software.
  • After downloading, the zip file must be extracted. Once the file is extracted, it is ready for installation.

The process of downloading your software in three steps is shown in the following video:


Licenses

Log in to the Support Center with your Webkey username and password.

  • Select your Sold-to/Install.
  • Click on “Passwords and License Files.”
  • Select your product version and host/dongle ID.
  • Click on “Continue” to download the license.

The process of downloading your license in five steps is shown in the following video:


FAQ & Anydesk

For questions about licensing, please read our FAQ. We offer simple and fast remote support through an Anydesk session. Click the link below to start Anydesk.

Download Anydesk
Licensing FAQ

SDISW Center & Community

The Support Center is the portal for downloading software and managing licenses. Use your Webkey username and password to log in.

Support Center
Simcenter Community

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get in touch

Do you need more information or want to discuss your project? Reach out to us anytime and we’ll happily answer your questions.

about us

At Femto Engineering we help companies achieve their innovation ambitions with engineering consultancy, software, and R&D.
We are Siemens DISW Expert Partner for Simcenter Femap, Simcenter 3D, Simcenter Amesim, Simcenter STAR-CCM+ and SDC verifier. Get in touch and let us make CAE work for you.

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